Return & Refund Policy

✅ Eligibility for Return or Refund

You may request a return or refund within 7 days of receiving your order if any of the following conditions are met:

Damaged or Broken Product Received
- Product was damaged in transit
- Clear photos of the damage must be provided
Wrong Item Delivered
- You received a different item than ordered
- Photo proof required
Missing Product or Package
- Your package arrived incomplete
- Unboxing video is required for claim
Product Not as Described
- Product differs significantly from the description/images on the site
- Supporting proof must be provided

❌ Cases NOT Eligible for Refund or Return

Buyer’s remorse (e.g. changed mind, ordered by mistake)
Wrong shipping address provided
Orders delayed due to uncontrollable events (customs, pandemic, local carrier delays)
No unboxing video in case of missing/damaged item claim
Packages that show “Delivered” on the tracking system

📸 Required Proofs for Return or Refund

Photo of damaged or incorrect product (multiple angles)
Clear screenshot of tracking information (if not delivered)
Unboxing video for missing product claims

🔁 Return Process

We do not require physical returns in most cases.

Email us at uniqueelectro01@gmail.com within 7 days of delivery
Include your Order Number, issue details, and proof (images/videos)
Our team will verify with our supplier
If approved, your refund will be processed within 5–7 business days

💵 Refund Method

Approved refunds are processed via the original payment method ( Direct bank transer ,credit/debit card, Payoneer ,Wise, etc.). Processing time depends on your bank or payment provider.

🔄 Replacements

In some cases, we may offer a free replacement instead of a refund, especially for minor issues. We'll always try to resolve it in your favor.

Your cart is empty

Your cart

Estimated total