Frequently Asked Questions (FAQs)

🛍️ 1. What is UniqueElectro?

UniqueElectro is an online store offering innovative and trending electronic gadgets. We work with trusted global suppliers to bring you high-quality products at affordable prices, delivered straight to your door.

🌍 2. Do you ship internationally?

Yes! We offer worldwide shipping. Our fulfillment partners operate from multiple locations including the US, UK, China, and more — ensuring fast and reliable delivery wherever you are.

🚚 3. How long does shipping take?

Shipping times vary based on your location:

  • USA/UK/Canada: 7–15 business days

  • Europe: 10–20 business days

  • Asia/Middle East: 10–20 business days

  • Pakistan: 10–18 business days

You’ll receive tracking information once your order ships.

📬 4. How can I track my order?

Once your order is processed, you’ll get a confirmation email with a tracking link. You can also track your order anytime by visiting our Order Tracking Page.

💳 5. What payment methods do you accept?

We accept:

  • Direct Bank Transfer
  • Debit/Credit Cards (Visa, MasterCard)

  • Payoneer

  • Wise

  • JazzCash and Easypaisa (For Pakistan customers – contact support)

🔁 6. What is your return/refund policy?

If your product is damaged, defective, or not as described, you can request a return or refund within 7 days of delivery. For full details, please read our Return & Refund Policy.

🛑 7. Can I cancel my order?

Yes — orders can be canceled within 12 hours of placement. After that, the order is sent to our fulfillment center and cannot be canceled.

📱 8. How do I contact support?

You can reach us at:

📧 Email: support@uniqueelectro.com
📞 WhatsApp / Call: +92 328 4767686
We usually reply within 12–24 hours.

💡 9. Are your products genuine?

Absolutely. We only source products from verified suppliers and quality-check every item before shipment. We aim to deliver affordable, authentic, and trendy tech.

💼 10. Do you offer bulk or wholesale discounts?

Yes! For bulk purchases, contact us at uniqueelectro01@gmail.com or WhatsApp us. We offer special rates for resellers and affiliates.